Our Privacy Policy
At SG Game Studios, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.
Currently, we do not sell any products directly through our website. The website is used for informational, marketing, and communication purposes only. However, users may create an account to register their SG Game Studios products and claim extended warranty benefits.
By using our website, you agree to the practices described in this policy.
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Information We Collect
Since we do not offer online purchases, we collect limited information, including:
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Account & Personal Information
- Name
- Email Address
- Phone number
- Login credentials
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Product Registration Information
When registering a product for extended warranty, we may collect:
- Product name or model
- Serial number
- Date of purchase
- Uploaded invoice or proof of purchase
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Technical & Usage Information
Automatically collected information such as:
- IP address
- Browser type and device information
- Login activity
- Cookies and analytics data
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How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Register products and validate warranty eligibility
- Verify purchase authenticity
- Provide extended warranty and support services
- Communicate warranty-related updates
We do not collect payment information or conduct transactions through the website.
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Document Uploads & Storage
When you upload invoices or proof of purchase, these documents are:
- Used solely for warranty verification
- Stored securely
- Accessed only by authorized personnel
- Retained only as long as necessary for warranty and legal purposes
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Cookies & Analytics
We may use cookies and analytics tools to:
- Analyze website traffic
- Understand user behavior
- Improve site performance
You can disable cookies through your browser settings, though some features may be affected.
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Sharing of Information
We respect your privacy.
- We do not sell, rent, or trade your personal information
- Information may be shared only with trusted service providers (e.g., analytics or hosting services)
- We may disclose information if required by law or legal process
All third parties are required to keep your data secure and confidential.
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Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
Uploaded documents and account data are protected using secure storage, access controls, and encryption where applicable.
However, no online system is completely secure, and we cannot guarantee absolute security.
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Your Rights
You have the right to:
- Request access to your personal data
- Ask for correction or deletion of your data
- Opt out of future communications
- Users may request deletion of their account and registered product data after warranty expiration, subject to legal requirements.
You can exercise these rights by contacting us.
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Data Retention
We retain account and product registration data only for:
- The duration of the warranty period
- Legal and compliance requirements
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Third-Party Links
Our website may contain links to external websites. SG Game Studios is not responsible for the privacy practices or content of third-party sites.
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Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors.
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Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised effective date.
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Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
SG Game Studios
📧 Email: [email protected]
🌐 Website: www.sggamestudios.in